We’re a small business, and every order means the world to us. We want you to be happy with your purchase, so if something isn’t quite right, we’ll do our best to make it right.
Returns
You can return most new, unused items within 14 days of receiving your order for a refund or store credit.
Items must be in their original condition and unopened packaging.
Please include your order number or receipt so we can help you quickly.
What Can’t Be Returned
Because we’re a small shop, a few items are final sale and can’t be returned:
How to Return
Email us at returns@recoveryzone.care with your order number and reason for the return.
We’ll send you simple return instructions.
Pack the item safely and ship it back to us.
Shipping
Refunds & Store Credit
Once your return arrives, we’ll inspect it and process your refund or store credit within 5 business days.
Refunds go back to your original payment method.
